Privacy policy

Personal data is information relating to a natural person, identified or identifiable (“data subject”). Personal data are also the set of distinct information that can lead to the identification of a specific person.

For example, we have named some personal data: the name and surname, the address of a residence, an email address such as name.surname@company.com, the number of an identification card. Therefore, the protection of individuals with regard to the processing of personal data is a fundamental right.

Your personal data will be collected and processed in the following situations:

• If you fill in your personal data and submit it through one of the following channels:
  • Consent Form;
  • Contact form available on this website.
• If you fill in your personal data and deliver it using a contact form (paper support);
• Through contracting for supply and services.

The personal data collected can be processed to:

• Commercial actions such as responding to requests for information/complaints, sending price lists/quotations and for billing purposes;
• Marketing actions such as news dissemination, training, events and promotion of products/services;
• Market research and satisfaction surveys.

We keep your data only for as long as is necessary for the purpose for which it was collected.

Other circumstances exist, such as the fulfillment of legal or regulatory obligations (for example, for the purpose of complying with tax obligations, personal data related to billing must be kept for a maximum period of ten years from the practice of the act), as well as the pending a lawsuit, which may legitimize your data to be kept for a longer period of time.

After the conservation period, Perfisa will proceed with the data elimination.

Perfisa is responsible for the treatment of the personal data of its customers, and/or potential customers who proceed to fill in their data and submit/deliver in the terms mentioned above.

We use a variety of security measures, including encryption and authentication tools, to help protect and maintain the security, integrity and availability of your personal data.

Perfisa guarantees the security and privacy of your personal data; for this, we highlight the following measures:

• Physical security measures:
  • Facilities Security: entry to the facilities (including subcontracted entities) is restricted to workers, and, in exceptional cases, to individuals who are duly authorized by Perfisa;
  • There is a data protection policy, enshrined in Perfisa’s Code of Conduct, which applies to all its employees.
• Logical security measures:
  • Access to computer systems is protected by login and password, with different security levels;
  • Perfisa’s entire computer network is protected by antivirus, firewall and monitoring of installed software;
  • ERP and other Perfisa systems are able to identify situations in which customers are opposed to data processing;
  • The processing of personal information (eg, data file) is carried out through encrypted protection and with password.

You can, at any time, withdraw your consent, no longer being contacted and receiving communications for the purposes described in this Privacy Policy.

For this purpose, you must express your will in writing to the postal address of the controller:

Perfisa, S.A.
Z. I. Carvalhais
3660-070 São Pedro do Sul

Subject to certain conditions, the data subject has the following rights:

• The right to access your data: you can request, free of charge, access to personal data concerning you, as well as obtain a copy of the data in an accessible format;
• The right to data portability: you can request the transfer of data that you have provided to another entity indicated by you or reuse it in your private sphere, as you see fit;
• The right to correct your data: you can update any inaccuracies in the personal data we retain;
• The right of opposition: the data subject has the right to object at any time to the processing of personal data concerning him/her and based on legitimate interests or public interest;
• The right to be forgotten: you can request that we delete personal data whose use is no longer legitimate;
• The right to lodge complaints with the Supervisory Authorities: you have the right to lodge a complaint with your Supervisory Authority.

Perfisa may modify its Privacy Policy in accordance with the legislation applicable at all times. In any case, any modification of the Privacy Policy will be duly notified to the User so that he is informed about changes made in the treatment of his personal data and, if the applicable legislation so requires, the User can grant his consent.